Shipping policy

Kota Shipping Policy

At Kota, every item is a story — designed and made by independent creators across Africa. Because of the artisanal nature of our collections, most items are produced in limited runs or made-to-order. We appreciate your patience as we ensure every piece is worth the wait.

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Shipping Times

• International Orders (outside Africa)
  Please allow 6–8 weeks for delivery.
  This accounts for production, local dispatch, and international transit times.

• Orders Within Africa
  Please allow 4–6 weeks for delivery, depending on the designer’s location and your delivery destination.

• Multiple Designers in One Order
  If your order includes items from more than one designer, pieces may arrive separately — we’ll keep you updated along the way.

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Delivery Partners

We currently work with a selection of trusted logistics partners, including:

• FedEx

• FedEx Africa

• RedStar

Final courier details will be included in your shipping confirmation email.

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Customs & Import Fees

International customers are responsible for any applicable customs duties or taxes. Please check with your local customs office if you're unsure about import costs in your country.

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Tracking Your Order

Once your order ships, you’ll receive a tracking link via email so you can follow its journey from designer to doorstep.

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Need Help?

For any shipping questions or delivery updates, feel free to reach out:
📩 enquiries@wearkota.com